services - SYS Couriers and Logistics

SYS Couriers & Logistics

SYS Couriers and Logistics was founded in the year 2019 and initially serviced Mumbai, Pune, Bangalore, Kerala, Karnataka and Andhra Pradesh. Our extensive delivery network spread across 17000 delivery Pincodes, supporting 5000 shipments per day including private bags and 170,000 rural deliveries, and a team of over 66000 people make it possible for us to deliver 24 hours a day, 7 days a week, 365 days a year.

SYS Couriers and Logistics is your ONE-STOP total transportation service provider which is uniquely designed with speed, flexibility, responsiveness and economy as our highest priority. Whatever you need to transport, whenever, wherever, however it needs to get there on-time and in budget. SYS’s teamwork, technology, and industry know-how combine to make the seemingly impossible an everyday achievement by making sure that your documents, parcels and freight are delivered safely and on-time every-time using our integrated network. TheSYS provides the best value of your money spend on Couriers/Cargo with the help of its Committed, Experienced and Professional workforce.


Our air mode is meant for customers who race the time. We coordinate with major domestic and international routes to deliver to the desired destination without compromising on speed. We have partnered with top commercial charters operating in hundreds of trade lanes. Our professional team chooses the most viable route giving a cost effective package for your business.

We plan with great efficiency and ensure there are no snags and delays in the delivery mechanism. We are highly versatile to meet our customer requirements. With air mode we keep adding newer destinations striking a balance between service and budget. We provide a single point of contact to save your valuable time.

More and more businesses are choosing SYS Couriers and Logistics’ air mode for its extensive route mapping. We are not just fast but secure in delivering your packages on time without any pilferage. Our tracking services offer the visibility. We are equipped to meet your supply chain demands. Our air mode solutions can be specific to your needs. Our solutions are tailor made to meet your volume demands. We have a specific solution for all sizes of business. Our multi modal tracking system ensures greater certainty of delivery. Our information system is easy to use.


Our surface mode is a cost effective logistic solution for commercial and private shippers across the length and breadth of our country. We cater to a wide range of services and are adequately equipped to deliver shipments to preferred destinations meeting strict deadlines. Our transport partners aid in reaching your documents and parcels on time.

Through our surface operation we can save on your cost. Our routes are extensive and we also cater to remote rural destinations making us the most preferred courier services in the country. Book your shipment through surface mode and stay within your budget. Our surface mode include cars and pickups, box tricks and dock highs, cargo and sprinter vans, Less than Truck Load (LTL) and Full Truck Load (FTL), Flatbeds, Reefers and specialized transportation.

Our surface mode delivery mechanism is personalized and competitive. We also offer cargo insurance on the request of the customer. Our customers can heave a sigh of relief with our powerful online tracking system. Our team of logistic professionals assists in choosing the right freight package suiting your needs. Our vehicles are GPRS integrated assuring prompt delivery to even the remotest of destinations.


We are provided extensive service at action of consigning and done for your shipping. We are specialists for international courier services, door to door services, express parcel and packages services with easy to shipping and tracking for your goods. Time definite and quick delivery services to more than 220 Countries.

Our Value-Added Services (VAS)



Step By Step Procedure


Ensure Perfect Booking For A Perfect Delivery:

  • · Use a corrugated box or a rigid carton of adequate strength.
  • · Check the weight specification of the box / carton.
  • · Do not over-stuff it and do not exceed the weight specification.
  • · Provide internal protection with adequate cushioning material.
  • · Use strong tape designed for shipping. Tape should be at least 2″ wide, but preferably 3″ wide.
  • · Use proper labeling that clearly shows Origin and Destination address, including phone numbers and PIN codes.



Some Packaging Suggestions


Ensure Perfect Booking For Perfect Delivery:

How to Pack Guidelines

  • · CDs/DVDs: Packing must be in padded envelopes or in blister-proof packing.
  • · Sample medical vials: Must have adequate protection inside the packing so that the same do not move.
  • · Shredded paper can be used for packing such materials.
  • · Foodstuff samples like, Tea, Rice, Grains, Pulses, etc: Fabric-reinforced envelopes must be used. Plain covers should not be used.
  • · Books: Must be packed in cartons / wooden cases. If in cartons, double strapping must be done to ensure that the contents hold together.
  • · Textile goods: Must be first wrapped in polythene or any suitable waterproof material and then covered with strong Hessian / Jute cloth.
  • · Electronic articles: Must be packed in adequate-ply corrugated cartons.


Some Useful Tips for Packaging International Shipments


No consignment can travel up to the destination in sealed condition. It will be opened and checked at various check-points. Therefore packaging must be strong enough to sustain the pressures of journey. Under any circumstances overnight, no one will be responsible for any damage/breakage of the consignment in transit.


  • · Ensure that the packing box is suitable in size and strength to hold its contents.
  • · Ensure that the cushioning material is stuffed generously in the box.
  • · Use of strapping is a good way to seal the box as it supports even weaker boxes.
  • · Fragile items should always be packed by a professional packer with proper markings indicating it as FRAGILE.
  • · Ensure that specially designed boxes are used for packing floppies and video-cassettes.
  • · Ensure that while packing sharp items like Knives, Scissors etc. the edges and points of these items are fully protected.
  • · Shipments packed in wooden box should have an open-able lid, which can be opened and re-locked again and again.
  • · Ensure that no single package weighs more than 35 Kgs.


The following items are not accepted for carriage by SYS INTERNATIONAL.


  • · Firearms parts thereof and ammunition.
  • · All Dangerous Goods as defined by IATA.
  • · Corpses cremated or disinterred remains.
  • · Foodstuffs/Perishables (Food and beverages requiring refrigeration or other environmental control).
  • · Gambling Devices: Lottery tickets and gambling devices prohibited by national, provincial, state or local law.
  • · Live animals and plants (Note: Cut flowers are acceptable for Canada).
  • · Money (Coins, Cash currency, Paper money and Negotiable Instruments).
  • · Pornographic material.
  • · Radio-active Material.
  • · Any shipment which is likely to cause damage to equipment, personnel or other shipments.
  • · Any shipment which may require the carrier to obtain a license for its transportation.


Carriage of any item that is prohibited by law or regulations of the country from which it is sent, the country to which it is destined or any country through which the shipment may transit.


Required Documents


  • · Chemical Analysis Report (Laboratory Report) attested by a certified Laboratory,
  • · MSDS (Material Safety Data Sheet) having 16 points
  • · Non-Dangerous/Hazardous Certificate (NDGC)
  • · Photocopy of IEC
  • · Copy of last shipping bill
  • · Copy of the ADC sheet – self attested

Electronics (manufactured in India)

  • · Photocopy of IEC
  • · Samples exceeding value of INR RS.24,999/- would require a Bank Remittance waver declaring that no monetary transaction is involved in the deal mentioning the part being exported.
  • · Non-Dangerous/Hazardous Certificate

Electronics (manufactured outside India), “REPAIR & RETURN ARTICLES”

If a Shipper has imported an item, of which part or the whole is found to be defective, and the Shipper wishes to return it to the supplier for repairs, the following documentation is required for customs clearance:

  • · Original Import Bill of Entry
  • · Original Import Airway bill copy
  • · Original customs attested Import Invoice which should clearly state the serial/part number of the item imported
  • · Certificate for Repair & Return from Bank giving name/serial number of the product
  • · Guaranteed Remittance Waver from Bank
  • · A letter to the Asst. Commissioner of Customs, IGI Airport, New Delhi, stating the reasons for Import & Return and also whether the shipment will be returned or not.
  • · Customs may request for a Chartered Engineer’s Certificate.
  • · Non-Dangerous/Hazardous Certificate

PERSONAL EFFECTS (Unaccompanied Baggage)

  • · Copy of Air Ticket
  • · Copy of Visa
  • · Departure certificate of the Airline
  • · Letter to Customs stating that these goods are of personal effects
  • · Letter of Employer in case of Transfer-Employment


  • · Fabric composition – Woolen, Cotton, Silk percentage
  • · RCMC copy (Registration cum Membership certificate)

Automotive Parts/Engineering goods

  • · Non-Dangerous/Hazardous Certificate
  • · Serial number/part number of the product with HS code


  • · Fabric composition of the garment
  • · Particular name of the garment – Pant, Shirt, Top etc. It should not be referred in sets but dispersed


  • · Indemnity certificate
  • · Fumigation certificate for wooden items
  • · Fabric composition of made ups



  • · Leather declaration
  • · RCMC copy (Registration cum Membership certificate)

Food Commodity

  • · FDA/MFG license copy
  • · Chemical Analysis Report (Laboratory Report) attested by a certified Laboratory,
  • · MSDS (Material Safety Data Sheet) having 16 points
  • · Non-Dangerous/Hazardous Certificate
  • · Photocopy of IEC
  • · Copy of last shipping bill

Commercial Shipments / Freight

  • · Photocopy of IEC (Importer-Exporter Code) incorporating PAN NUMBER (Permanent Account No.)
  • · 7 copies of Invoices – having Invoice Value : F.O.B. (Freight on Board)/C.I.F.(Cost, Insurance, Freight) / C&F (Cost, Freight)
  • · Packing List of each carton (box) in case of multiple boxes
  • · S.L.I (Shipper’s Letter of Instruction) duly filled & signed
  • · APPENDIX II – Banker’s details – A.D. Code (Authorized Dealer Code), Nature of A/c.
  • · DRAWBACK Sl. No. – Shipments claiming drawback should have account with PNB IGI AIRPORT (Punjab National Bank – IGI branch) . Drawback Serial No./Ledger No. should be mentioned
  • · Rubber Stamp
  • · OLD SHIPPING BILL – attach and old shipping bill previously done through EDI system to avoid any problem
  • · S.D.F (Self-Declaration Form) – having Payment terms (proof / mode)

Nature of Payment: Letter of Credit/Delivery

Against Acceptance/Direct Payment / Advance Payment, Period of Payment


Provide us the name/address/contact numbers of sender (at destination) & reference of our client (in India). On the basis of this information our counterpart will approach the sender to organize pick up of material. Upon arrival of Import in India, Receiver will submit IEC copy, GATT declaration, End Use Certificate and Catalogue of the imported product indicating its value. Duty & taxes needs to be paid upfront prior to release of Import.


  • · SHIPPER INFORMATION: Name of the Company, Contact Person, Address including city/zip code/country, street/road, block/dept, Telephone/ext. no/Mobile of the sender.
  • · CONSIGNEE INFORMATION: Name of the Company, Contact Person, Address including city/zip code/country, street/road, block/dept, Telephone/ext. no/Mobile of the sender.
  • · SHIPMENT DETAILS : Give a full description of the items being shipped, Weight (Dimensional/actual), Invoice value & a Invoice in prescribed format only duly signed/stamped


Every sample must be accompanied with a invoice. A Invoice is a legal document tendered by the sender declaring the contents, its value & purpose of sending duly signed & stamped by the competent authority. This declaration should be on the letter head in case of companies & in case of individuals it should be typed/signed along with his/her KYC ( know your customer identification proof ). Below is a detailed step-by-step guide to help you complete a Performa invoice correctly. All fields are mandatory. A invoice must state the following:- (On Company Letterhead)

  • · Date ………..
  • · House Airway bill ………..
  • · To: Consignee name, address and telephone number.
  • · From: Shipper name, address and telephone number.
  • · Contents: Full description of goods, Value, Unit value, along with the total value of the shipment.
  • · Reason for export i.e. sale, repair, trade, samples, personal use.
  • · Country of origin: Country in which the goods were manufactured.

INDEMNITY CERTIFICATE for Fragile shipments

Please note that we will accept no liability for the packing, the customer remains responsible for ensuring that packaging is adequate for transportation. Do not consider “Fragile” and “Handle with care” labels as a substitute for careful packaging.

They are only appropriate for information purposes. A Indemnity certificate is required to be on a safer side in terms of liability. As per International norms this Indemnity Bond is a mandatory requirement to be fulfilled at the time of dispatch of the consignment

Important Guidelines for International Bookings

  • · Fuel Surcharge & Service Tax will be charged extra as applicable
  • · Remote area fee of Rs.24 per kg with a maximum of Rs.1500 will be charged for all remote area locations
  • · Address correction charges, RTO charges will be extra
  • · The tariff is mainly meant for Documents & Samples.
  • · For Freight/Commercial Shipments & IATA restricted items like Powders, Electronics, Chemicals, Liquids etc. please contact our helpdesk +91 7715947885
  • · The tariff is not meant for Single piece Consignments weighing more than 32 kg.
  • · The tariff is not meant for Consignments (multiple boxes) under a Single Airway Bill weighing more than 70 kg.
  • · The tariff does not include Duty or any other charges levied at Origin and/or Destination
  • · For final Invoiceable Weight , applicable charges will be based on either Volumetric or Dead Weight ( i.e. Actual Weight ) whichever is higher :

Volumetric weight calculations (in cms.) = Length x Breadth x Height/5000

  • · SPOT PRICING is available for Consignments above 70 kg. please contact our helpdesk +91 7715947885 with following details:- Country, City, Zip Code, Description of Contents, Weight, dimension of boxes
  • · Carriage of consignments are subject to origin paperwork requirements.
  • · KYC Compliance is absolutely mandatory
  • · All non Documents i.e. Samples should compulsorily accompany Invoice as per prescribed format
  • · DOX above 2.5 kgs will be charged as SAMPLE
  • · All other IATA Terms & Conditions of Carriage stand applicable



  • · Volumetric Weight Calculation
  • · Sometimes, large items with a light overall weight can be charged according to the space they take up on aircraft. In these cases, Volumetric Weight, or dimensional (Dim) weight, is used to calculate the shipment cost. It is recommended that you calculate the Volumetric Weight for every shipment that you send, then compare this to its actual weight. The greater weight of the two is used to work out the price that we charge you. International Volumetric Weights are calculated using the formula below:


  • · Surface Mode

  • · Length x Width x Height in centimetres / 4000 = Volumetric Weight in kilograms.


  • · Air Mode

  • · Length x Width x Height in centimetres / 5000 = Volumetric Weight in kilograms.